Hi folks - Just set up my new Cetus a couple days ago. Everything is working so far, but I can not login to my account from the Mac OSX app and can't access several features. I've had the account for a couple of months, and I can login to the web site just fine from the same laptop. Every time I try to login through the app I get 'Network error. Try again later.'. Except it's been several days now.
I tried creating a new account, but the screen does not respond in any way - no errors, no anything.
Same problem here. It looks like there is a problem with their server. I get the following message when opening the URL that the software calls:
HTTP Status 500 - Servlet execution threw an exception
type Exception report
messageServlet execution threw an exception
descriptionThe server encountered an internal error that prevented it from fulfilling this request.
exception
javax.servlet.ServletException: Servlet execution threw an exception
org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
com.tiertime.filter.CharacterEncodingFilter.doFilter(Unknown Source)
org.apache.logging.log4j.web.Log4jServletFilter.doFilter(Log4jServletFilter.java:71)
root cause
java.lang.Error: Unresolved compilation problem:
JSON cannot be resolved
com.tiertime.huland.account.AccountApiServlet.login(AccountApiServlet.java:461)
com.tiertime.huland.account.AccountApiServlet.doPost(AccountApiServlet.java:96)
com.tiertime.huland.account.AccountApiServlet.doGet(AccountApiServlet.java:44)
javax.servlet.http.HttpServlet.service(HttpServlet.java:622)
javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
com.tiertime.filter.CharacterEncodingFilter.doFilter(Unknown Source)
org.apache.logging.log4j.web.Log4jServletFilter.doFilter(Log4jServletFilter.java:71)</pre><p><strong>note</strong> <span style="text-decoration:underline">The full stack trace of the root cause is available in the Apache Tomcat/8.0.28 logs.</span></p><hr class="line" /><h3>Apache Tomcat/8.0.28</h3><p><br /></p>