Printer no longer recognized by Cetus software

WalkingDED 2017-10-2 23:30 edit

I've been printing without a problem for awhile. Today I initialized the printer and started the software. The software no longer shows the initalized/not initalized message and I cannot interact with the printer. Same thing with the iOS app. I tried unistalling and reinstalling the software but that didn't help. Any ideas?

Edit: I figured it out. After installing a Windows 10 update, the driver for the printer disappeared. I went into the device manager to update the driver and pointed to the Cetus software folder. The driver reinstalled without issue.

Excuse i have the same problem, but when i go to the device manager, i can not find the cetus software folder, please can you explain how did you made this process.