Nozzle Too Cold?

I ordered a new a couple weeks ago and installed it today. I made a couple of small prints with no issue. One was about 1.5 hours and the other about 45 mins. These came out great with no issues. I tried to start a third print and got a “nozzle too cold” error. I have restarted the printer and check the connections. Everything looks fine. I did print the new V2 air duct and am using that. Any ideas?

I am running a MKII Extended. When printing UP shows it getting to temp 100%. Beeps too start then give the too cold error.

I sent this into support and have not head anything back. Can someone tell me the typical turn around time?