How do you add custom materials in Up Studio 3?

Software
#1

Hello,

Please excuse me if this is a silly question. I am trying to add a custom material in Up Studio 3.1.1 but I can’t seem to get it to work properly.

I can go into the machine settings, Material tab, and add a new filament. But as soon as I select the new filament that I created in the filament selector at the top of the screen, I get an error message “No Matching Parameters” and the bar becomes pink:

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After this I CAN send the print job to Wand, but Wand doesn’t know about the new filament and seems to use the settings for one of the default filaments instead of the new custom one.

I have tried saving the .tsk file for the print job and importing the filaments from that file into Wand, but it doesn’t have any effect at all and the new filament type doesn’t appear.

Am I doing something wrong? Have other people gotten around this somehow?

I have an Up Plus 2 connected, but the same thing happens if I select any of the other printer types.

Adding a custom material works in Up Studio 2, but you can’t really change much… Up Studio 3 would be
very preferable.

Thanks for any help!

Simon

#3

Just to correct myself on this. Adding custom materials in Up Studio 2 does NOT work. After printing 4 benchies I have realised that the print temperature settings are ignored, and the nozzle temperature (hidden while printing, but visible just before and after printing) is always fixed at 270C. So that was a waste of 12 hours.

It seems the Up software really does deserve its bad reputation.

#4

I was able to get a custom material into wand by setting it up in UPStudio 3 expert mode and then applying it. Next I input a model and selected the material on top and sliced it. Then on the sliced file on the left use the save icon to save the tsk file where you can find it. Open wand and choose edit and choose import from tasks (the file you saved).
That worked for me, but I’m having trouble with stringing and can’t make sense of the retraction settings. They don’t use the normal retraction length settings, they have Max length, Min Travel (is this the same as min travel distance?), and “Ratio: Actual retraction length = Ratio* Travel”. What travel are they referring to? We really need a tutorial on how to set up the materials in UPStudio 3.

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