How do you actually get customer support for their products? Has this company now disbanded or something?
I bought a Cetus 3D MKIII less than 1 month ago and recently purchased the upgrade kit. The expansion board has a problem and I think it’s DOA but I can’t get ANY response from this company! They sure as hell processed the order for my upgrade though!
Currently I have a dead printer and a hole in my wallet. I’d like to resolve this but so far it’s massive radio silence from this company!