Cetus2 - usb connection lost

Hi, I am connected to the printer via usb. The main issue is that the up studio keeps disconnecting:

The printer name is quite strange as well:

Is there anything I can do?

I am having the same issue with wireless and usb connections

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wanted to update, but the page is quite empty :slight_smile:

Perhaps everything is in progress.

Printer name is the serial No. of the printer. Im assuming Wand allows multiple printers to be controlled under different serial No.s
Mine also disconnects usb for no readily apparent reason

I had this problem and it turned out to be a bad USB cable that came with the printer, I changed to another one I had, and haven’t had the probem since.