Cetus Kickstarter version standard heat bed problem

Need help for my Cetus 3d printer kickstarter version standard my heat bed was unable to to work after i install the cetus apps on windows 7 64 bit system. It also can’t work on the tiertime apps too , kindly please help.

Thank you… :cold_sweat: :cold_sweat: :cold_sweat: :cold_sweat: