Cable for heated bed

How can I buy a new ribbon cable I lost mine

Dont worry, I have created a support ticket from this post, and our agent will contact you through email.

I still have not heard from anyone.

  1. the ribbon cable for the heated bed is missing (for extension board)
  2. the extension board ribbon cable is faulty (Cetus acknowledged this)
  3. The white connector to the red and tellow connectors is missing
    When are you sending these? I have asked this twice already…

Hi James

Our team had dispatched the parts last week, The system email on tracking number maybe was sent delayed, They have sent it again , So please check your email inbox to get the tracking number.