Bad print bed received, anyone else have the same issue?

mradi 2017-12-19 03:40 edit


I got a damaged build plate, and Cetus refuses to respond and give money or replacement. 

Attached pictures below, so everyone else is aware of what kind of service is Cetus providing. 

Please respond and let the forum know, if you also had the same issue. I have seen this once before on this thread, and assume isn't uncommon. 

(Samage is permanent, couldn't wipe or clean this. Clear deep surface scratches, and warping of the plate. )




Can anyone from Cetus reply?